Speedy answers

Your team will love using livepro

Simple navigation & search

Information at your fingertips to answer any question.

Compass & process guidance

Simple decisions and easy to follow processes.

Engage your team

Informed, up to date and learning all in one place.

All Features

Find answers fast

livepro is so easy to use, your team will love it, find answers quickly and easily and link to other relevant FAQs, forms and process guides.

Compass & Process Guidance

Compass points you in the right direction cutting through complexity and our easy to follow process guides ensure consistent accurate processing, every time.

“In a few weeks, with little investment, livepro was implemented and delivering on its promise”

City of Canada Bay

Announcement & Feedback

Targeted, timely communication that keeps your team engaged and up to date, fully reportable too. Feedback gives them a great way to get involved in Continuous Improvement.

Quiz

Engage your team with Quiz, it’s a great way to test and build their knowledge, enabling them to learn on the job.

Managing your knowledge is simple

Workflow

Control who contributes, approves and publishes your knowledge.

Version Control

A full history of your knowledge, who, when and what was changed.

Regular Review

Flag your knowledge for periodic review, keeping it up to date.

Reports

Analytics to help you understand knowledge utilisation, team and customer behaviours.

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Pricing

No hidden costs or charges – change or cancel your plan at any time.

ANSWERS

$19

Per user per month *

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Notes
People
Feedback
Favourites
Version Control
Simple Work-flow
Knowledge Review
Reports
ANSWERS PLUS

$29

Per user per month *

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Includes all Answers features

Announcements
Quiz
Additional Reports
CONTACT CENTRE READY
PROFESSIONAL

$49

Per user per month *

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Includes all Answers Plus features

Work Instructions
Compass
Hubs
Category Management
Role-Based Permissions
Styles
Templates
All Reports
Customisable Work-flows
ENTERPRISE PACKAGES

Contact us for a tailored quote

Available for teams over 500

Learn More

Includes all Answers Plus features

Work Instructions
Compass
Hubs
Category Management
Role-Based Permissions
Styles
Templates
All Reports
Customisable Work-flows