Fisher & Paykel are one of the world’s leading and most innovative household appliance manufacturers. The company has manufacturing facilities located in New Zealand, Italy, Thailand, and Mexico supplying products across the APAC, European, and American continents.
True to its innovative business approach and commitment to providing quality service and support to its customers across the globe, Fisher & Paykel decided to take a new approach to customer management. As a result, they initiated the search for a knowledge management solution. The livepro® Knowledge Delivery System was chosen as the central enabler of this strategy.
